We have recently discovered a problem with the flipbook crashing when viewing pages with youtube/vimeo widgets on the most recent update of Firefox 14+ and Flash 11.3+. We've implemented a temporary workaround fto keep the Flipbook from crashing on Firefox when youtube/vimeo page widgets are present. For users on that Browser/Flash version scenario, we serve a clickable message instead of loading the video:
"Sorry, we couldn't load this youtube video but you can access it by clicking here"
Unfortunalty this is the patch until Firefox addresses this problem in subsequent versions, if this solution is found not to be optimal, we can only recommend users downgrade their browser OR use a different browser.
Comments
1 comment
We've determined that an upgrade to Flash player 11.4 will prevent the Flipbook from crashing when Youtube/Vimeo page widgets are present with Firefox Browser 14/15
The development team has an update ready to go for Sept 5, 2012 that will remove the workaround message if users are on Firefox 14/15 AND Flash 11.4.
So our recommendation is for users to upgrade their Flash Player to 11.4 if they are using those FF versions
Adobe Updates: http://get.adobe.com/flashplayer/
Please sign in to leave a comment.